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Kari Saddler's avatar

Confession: AJ, after listening to your podcast about AI and hearing you tell Mike that you could see AI immediately, I was perplexed. In the corporate work that I've been doing, I know a lot of people are using AI and I haven't seen anything jump out like: HERE IS THE ROBOT. Until today.

Today, I was trying to get to the bottom of a difficult and confusing issue that was presented to me (I could see immediately) through an AI-generated email. I crafted a careful, human response and waited. A few hours later, someone replied back with another even more obvious AI response that mirrored the first AI-generated email and incorporated zero context from my actual response.

In that moment, I could see that all of this AI-content in emails is quickly going to become the call center equivalent of yelling, "AGENT!" Can I please interact with another human being?

Y'all, we're going to be fine. No one wants to learn about trauma, or leadership, or parenting, or joy from artificial intelligence. Use the whole words and think about that: I used synthetic brainpower to write my how-to book. No thank you.

Sam Horn, CEO FORCE FOR GOOD's avatar

Aaahh AJ: As always, you are a breath of fresh air, offering a well-thought-out perspective. I will remember when Roger Jellinek (at that time head of the NYT Book Review) brought one of the first Kindles to the Maui Writers Conference. Everyone predicted it would make traditional books obsolete. Years later, books are doing just fine, thank you. There has always been enternal factors that affect book sales. But the fact is, human beings love books, They have shaped who we are and how we show up - and we will continue to read them and appreciate them - no matter what. Will sales fluctuate? Certainly. Will books "go out of business?" Never.

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